Introduction

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Organisations that treat employees the way they treat customers understand what customer experience and people power are all about. The question is how can leaders set about improving this? An excellent first step is to use an employee survey like the HKIHRM Employee Experience Survey™ (EES) to determine how employees feel about the organisation, their leaders and the opportunities for improvement.

The HKIHRM EES Questionnaire is designed to gather employees' perceptions about different aspects of your organisation quickly and in a simple way. Such information provides an important health check for companies, as well as a barometer of progress for human resource management.