員工意向調查 (EES™)

企業為本調研服務

H

e

l

l

o

簡介

調研格式

問卷內容

​調研特色

「員工意向調查(EES™)」簡介

能對僱員和顧客皆一視同仁的公司,必定深明顧客體驗和員工力量的重要性。但如果公司管理層希望進一步改善僱員關係,又應從何入手?要踏出成功第一步,可以進行內部意見調查。如採用香港人力資源管理學會的「員工意向調查」,公司便可理解員工對公司及其管理層的感受和意見,從而得知可改進的空間和方向。

 

香港人力資源管理學會「員工意向調查」的設計,主要是讓公司僱主以快捷、簡便的途徑,收集僱員對公司的意見或既定想法。搜集所得資料可當作是公司的「健康檢查」,亦是量度人力資源管理進展的最佳指標。在開發此項調查產品的過程中,學會參考了15家著名香港公司會員的僱員意向調查問卷,擷取箇中精要編制而成。

委派獨立第三者進行員工意向調查的好處

 

                  1. 通過保密的行政程序,確保回覆者的個人資料不被外泄

                  2. 提供具比較性的數據,作市場基準評比之用

                  3. 鼓勵員工參與,並如實反映對公司的意見

                  4. 增強調查的可信性

調研格式

印刷問卷

- 無需使用電腦

- 員工對作答印刷問卷可能表達更為誠實

- 配合現場簡介及即時收回問卷更能提升回應率

沒有公司個人電子郵箱員工,例如前線人員或零售員工

Sample questionnaire ??? 

網上問卷

- 可以7x24小時在線作答問卷

- 調查方式更便捷以及更環保

- 員工放心以不記名方式作答問卷

擁有公司個人電子郵箱員工

前往網上問卷範例

問卷提供以下語言

- 英語

- 繁體中文

- 簡體中文

Questionnaire Content

The standard Questionnaire contains 70 standard statements and is designed to enable bi-variate assessment. As such, each statement is assessed in terms of its: 

  

(1) Importance to "me" as an employee; and

(2) Company's current performance

The 70 statements can be categorized into 14 dimensions.

  • Company Mission and Leadership

  • Corporate Culture

  • Quality Principles & Practices

  • Innovation & Change

  • Performance Management

  • Climate

  • Role Clarity

  • Communication

  • Compensation & Benefits

  • Recognition & Rewards

  • Management Style

  • Teamwork & Co-operation

  • Training & Development

  • Working Conditions

(Tailored questions can be added according to the company's need) 

Employee Experience Survey Features

Benchmarking with HKIHRM EES Norm

One of the objectives of this exercise is to provide companies conducting EES an opportunity to compare their results with those obtained by other companies in the HKIHRM database. For benchmarking purposes, HKIHRM will share these other companies' "Norm" and "Best in Class" scores for the 14 categories. Benchmarks against both large and small companies are available

Grid Chart

This chart presents a comprehensive picture of your organisation's unique strengths and weaknesses.

Employee Satisfaction Index

EES produces a percentage index as a weighted score of performance against "importance to me" and "company's current performance" for the 14 dimensions covered by the HKIHRM model.

Participating companies in the survey cover a variety of business sectors

  • Business Service

  • Construction

  • Education

  • Engineering

  • Financial Service

  • Hotel and Club Management

  • IT and Telecommunication

  • Manufacturing

  • NGO

  • Property Development

  • Restaurant

  • Retail

  • Statutory body

  • Tourism and travel

  • Trading

  • Transportation 

Scope of Standard Services

Design questionnaire 

Setup platform

Collect data

Analyse & code data

Write report

Additional services

On site briefing

Client Presentation

Save More  Special Offer For Members

HKIHRM members can enjoy a special offer for subscribing to the Employee Experience Survey

Contact us

Please contact the HKIHRM Research Team for enquiry or for arranging a presentation on EES

Tel: (852) 2881 5113   E-mail:  research@hkihrm.org

Icons made by Freepik, Goodware, Pixel Perfect, Skyclick, Eucalyp & Gregor Cresnar from www.flaticon.local  and picture from canva.com

Tel: (852)  2881-5113                               Email: research@hkihrm.org

Address. Units 1810-15, 18/F, Millennium City 2, 378 Kwun Tong Road, Kwun Tong, Kowloon

Copyright © 2020 Hong Kong Institute of Human Resource Management.  All Rights Reserved.